Terms of Engagement
The terms that govern consultations and engagements with EPF Help.
Our service
EPF Help provides independent advisory and documentation support for Provident Fund and pension matters. We are not affiliated with EPFO or any government authority.
No guarantee of outcome
Decisions on claims, transfers and corrections are made by EPFO and, where applicable, your employer. We will prepare and follow up your matter diligently, but we cannot guarantee a particular result or timeline.
Your responsibilities
You agree to give accurate and complete information and to keep your UAN password and OTPs confidential.
Fees
Any fees are agreed in writing before work begins. Charges levied by third parties, and taxes deducted by EPFO, are not part of our fee.
Website content
Content on this site is general information, not legal or tax advice for your specific situation.
Contact
Questions about these terms can be sent through the Contact page.