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Legal

Privacy Policy

How EPF Help collects, uses and protects personal information.

  1. Information we collect
  2. How we use it
  3. Sharing
  4. Retention and security
  5. Your choices
  6. Changes

Information we collect

We collect the details you choose to give us through forms, email, phone or messaging: typically your name, contact details and information about your PF matter. When we take on a matter we may ask for identity, KYC, employment and bank details needed to resolve it.

How we use it

We use your information only to respond to your enquiry, provide the service you have asked for, and meet legal obligations. We do not sell your data.

Sharing

Information is shared only where necessary for your matter, for example with EPFO or your employer, or with service providers who support our operations under confidentiality obligations.

Retention and security

We keep information only as long as needed for the matter and our legal obligations, and we apply reasonable technical and organisational safeguards.

Your choices

You may ask us to access, correct or delete your personal information, subject to legal requirements, by contacting us through the Contact page.

Changes

We may update this policy; the latest version will always be published on this page.